J. G. Ulloa1, M. Hemmelgarn2, L. Viveros2, P. Odele1, P. Ganz3, M. Maggard Gibbons1,2 1University Of California – Los Angeles,Surgery,Los Angeles, CA, USA 2Olive View-UCLA Medical Center,Surgery,Sylmar, CA, USA 3University Of California – Los Angeles,Medicine,Los Angeles, CA, USA
Introduction:
Low income minority women with breast cancer can experience a range of barriers to quality care including poor access, treatment adherence, and follow-up care. Some hospitals adopted navigators to improve patient experience and delivery of care; however studies suggest communication of health information may still be limited, possibly related to low health literacy. Our objective was to test a novel patient-centered survivorship card (language appropriate) containing treatment and survivorship care plans targeted to improve health information communication.
Methods:
Breast cancer survivors were enrolled over 8 months at a public safety net hospital. All patients completed active therapy 2 years prior and were provided standardized educational information throughout treatment. After completion of treatment, patients were surveyed on their health literacy (SILS-Single Item Literacy Screener), knowledge of long term care and recall of stage, node status and treatment plan. Patients were given an individualized survivorship card (reviewed by a navigator or community health worker [CHW]). The card included information on cancer stage, treatment received, and recommendations from the American Society of Clinical Oncology regarding need for annual physical exam. A follow-up survey to assess retention was completed within 1 week. Z-test of proportions was used to assess knowledge differences pre and post-survivorship card.
Results:
130 women completed the baseline survey; 104 completed post-survivorship card survey (80% retention). 34.6% had stage II disease and 15.4% had stage III; mean age was 54.6 (+/-) 9.1 years. 25.0% completed 6th grade education or less. 42.3% needed help reading health related information; 64.4% were Spanish speakers. Responses between baseline and post-survivorship card intervention were respectively: 66.3% to 93.3% for correctly knowing cancer stage (P<.05), 72.1% to 84.6% node status (P<.05) and 80.8% to 93.3% (P<.05) for past treatment. Knowledge of risk for cancer recurrence increased from 69.2% to 85.6% (P<.05) and knowledge of symptoms of recurrence increased from 44.2% to 91.3% (P<.05). 39.8% did not know when they needed a physical exam at baseline, which was reduced to 13.6% (P<.05) post-survivorship card. 38.5% of patients rated the card as very easy to understand.
Conclusion:
Use of a patient-centered survivorship information wallet card improves short-term recall of disease specific knowledge and survivorship care. This approach further reduces barriers of communication and is effective in ethnic minorities that demonstrate difficulty with provider communication. We are collecting 3 month post-intervention data for assessment of longer term retention and will explore the effectiveness of CHW versus a navigator.